Coaching and Mentoring
Do you employ external coaches or has your organisation recently introduced a mentoring or internal coaching scheme? Do you have staff eager to mentor colleagues but who have never done it before?
Our course tackles these issues head on, giving delegates practical tools and techniques to increase their effectiveness as coaches and mentors to their people.
Course contents and objectives
The aims and contents of this course can include:
- Defining what we mean by coaching or mentoring
- The differences between line management and coaching and mentoring
- The key skills and attributes of a coach/mentor—exploring best practice e.g.
- Creating the right coaching/mentoring environment
- Roles and Responsibilities of coaches and mentors
- Supporting your coaches/mentors — the role of the scheme organiser and the organisation
- The importance of establishing a clear coaching/mentoring contract
- Conducting a coaching and mentoring session
- Practical sessions and exercises
- Exploring common pitfalls
- Personal action planning